Terms & Conditions
The following Terms apply to all purchases of the private members only Ticketsza and all entries submitted to any competition on the promoter’s website.
TERMS
When joining Ticketsza, entrants will be required to tick on the website that they have read and accepted these Terms and agreed to be bound by them.
The Promoter
All Competitions are operated by the Promoter, and the Promoter is the official sponsor of each Competition unless specified otherwise. Where the product is sourced from a Ticketsza Partner, the Promoter is authorised by that Ticketsza Partner to offer their respective Product(s) as Prizes in the Competitions.
How to enter
By submitting an Entry, Entrants agree to be bound by these Terms. If you do not so agree to be bound, do not purchase Ticketsza Tickets, and do not submit an Entry, Postal Entry or Telephone Entry.
To validly purchase Ticketsza Tickets and validly enter a Competition, a Visitor must become a Registered User by completing all details upon checkout.
pay an amount to purchase the desired number of Ticketsza Tickets and thereby make an Entry before the Closing Date of that particular Competition;
Purchases of Ticketsza Tickets shall be processed by Payfast. This shall be subject to the payment providers’ terms and conditions, which are available to view on their website.
Purchasers of Ticketsza Tickets will be asked to provide their contact details, including an e-mail address and, a telephone number. This information will be processed in accordance with the provisions below and the Promoter’s Data Protection and Privacy Policy. The Promoter’s relevant payment provider will require the purchaser’s card payment details and may require their postcode. Once the purchase order for the Ticketsza Tickets is submitted, the Registered User’s card payment will be electronically approved and the Promoter will not retain any records of the Registered User’s card details.
Entrants entering into a Competition must become a Registered User.
This information will be processed in accordance with the provisions in these Terms and the Promoter’s Data Protection and Privacy Policy.
Attempted Postal Entries received on anything alike will not be accepted. The Entrant must specify which Competition they wish to enter.
This information will be processed in accordance with the provisions in these Terms and the Promoter’s Data Protection and Privacy Policy.
Telephone Entries will also not be accepted.
The Promoter will store and process the Entrant’s personal information. The personal information must include details of at least one form of contact and will be used for the following purposes:
to notify any Winner or Runner(s) Up that they have won a Prize in a Competition;
to administer the Website conduct the Competitions; and
after a Draw, to post the Winner and, where applicable, any Runner(s) Up’s first name, town/county of residence and profile image or other provided photo on the Website and/or App, and in media communications about the Competitions.
All Entrants are solely and completely responsible for providing the Promoter with accurate and current contact details.
The Promoter will be in no way liable for any failure or inability to make contact with any Entrant due to any errors, omissions or inaccuracies in the contact details provided by the Entrants or otherwise.
The Promoter will not accept:
responsibility for Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause including, for example, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
responsibility for Postal Entries that are lost, mislaid, damaged, or delayed in receipt at the specified address until after the earlier of the Closing Date of the relevant Competition or the point that the Competition sells out, and this holds regardless of the cause including, for example, failure of postal service, natural disasters, and water corruption; or
any other purported proof of entry to the Competition other than as recorded by the systems of the Website, or by the Promoter upon receipt of a Postal Entry or Telephone Entry.
An Entry, and/or a Postal Entry and/or Telephone Entry shall be declared void (without any refund being given) if the Entrant engages in:
any form of fraud, whether actual or apparent;
fraudulent misrepresentation;
fraudulent concealment;
hacking or interference with the proper functioning of the Website or App; or
amending, or unauthorised use of, any code that constitutes the Website (for example, utilising any information from the Website’s code to gain an advantage over other Entrants).
Each individual Entrant may submit up to the maximum number of entries specified in total for any one particular Competition.
Only valid Entries will be entitled to participate in a Competition and be eligible to win a Prize in a Competition.
All funds paid to the Promoter in return for Ticketsza Tickets, and all Entries, to any one Competition are final. Refunds shall not be given at any time apart from under any circumstances whatsoever.
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Eligibility
Competitions are open for entry only to private individuals (i.e. not a limited company, partnership or limited liability partnership) aged 18 (eighteen) or over, excluding the Promoter and their employees.
Only Registered Users are eligible to enter any Competition.
In entering a Competition, all Entrants confirm that they are eligible to do so and eligible to claim any Prize awarded in the relevant Competition. The Promoter may require any Entrant, including any Winner and/or Runner(s) Up to provide evidence that they are and were eligible to enter a particular Competition.
The Promoter will not accept and will not refund Entries that are:
automatically generated by computer;
completed by third parties;
paid for using a debit/credit card belonging to someone other than the Entrant;
altered, reconstructed, forged or tampered with; or
incomplete.
The Promoter will not accept and will not refund Postal Entries that are:
completed by third parties;
illegible, have been altered, reconstructed, forged or tampered with;
incomplete;
incorrectly sent by post;
delayed in receipt at the Promoter’s specified address until after the earlier of the Closing Date of the relevant Competition or the point that the Competition sells out, or are not received at the Promoter’s through whatever reason other than the Promoter’s actions.
The Promoter reserves all rights to disqualify Entrants if their conduct is contrary to the spirit or intention of the Competition entered.
Entries on behalf of another private individual will not be accepted, and joint submissions are not allowed. Registered Users may not create more than one account to play under and benefit from, whether the additional accounts are created under fake names or not. If the Promoter discovers that Entries are being made by the same individual from more than one account, all such entries will be voided and the Promoter will be entitled to claim back any Prizes won by the additional accounts.
By entering the Competition, Entrants warrant that all information that they submit is accurate, true, current and complete. The Promoter reserves the right to disqualify any Entrant (entirely at the Promoter’s discretion) if there are reasonable grounds to believe the Entrant has acted in breach of any of these Terms.
The Promoter reserves the right to close or suspend users (and prevent the individual who created the Account from participating in any future competitions under a different details) at any time and for any reason. Without limiting the preceding sentence, the Promoter shall be entitled to close or suspend a user if:
the Registered User is writing abusive, misleading, or factually incorrect statements to the Promoter’s staff, on social media, review websites, and so on;
the Registered User has become bankrupt under any capacity;
the Promoter considers that the Registered User has used the Website in a fraudulent manner or for illegal and/or unlawful or improper purposes;
the Promoter considers that the Registered User has used the Website in an unfair manner, has deliberately cheated or taken unfair advantage of the Promoter or any of its other Registered Users or if the Registered User’s Account is being used for the benefit of a third party;
the Promoter is requested to do so by the police, any regulatory authority or court;
the Promoter considers that any of the events referred to above may have occurred or are likely to occur; or
the Registered User’s Account is deemed to be dormant.
If the Promoter closes or suspends the Registered User’s Account for any of the reasons referred to in the above, the Registered User shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by the Promoter arising therefrom and shall indemnify and hold the Promoter harmless on demand for the same. In the circumstances referred to above, the Promoter may choose to refund any outstanding entries to the Registered User. In the same circumstances in the preceding sentence, the Promoter reserves the right to disqualify any Entries that have already been entered into a Competition for which the Draw has not yet taken place.
Prizes and the Draw
The Winner and any Runner(s) Up for each Competition will be determined and awarded the relevant Competition Prize(s) so specified on the Website and on the App in accordance with these Terms.
The Draw to determine the Winner and, where applicable, any Runner(s) Up will be made on the Draw Date.
Unless brought about by circumstances outside of the Promoter’s control (e.g. a server crash that lasts for a notable period), the Promoter will never extend the Closing Date for any Competition.
On a Competition’s Draw Date:
there will be a Draw to determine the Winner, and the Prize shall be awarded to the Winner subject to KYC checks being completed.
where the Competition provides for one or more Runner Up Prize(s), there will be a Draw or Draws to determine the Runner(s) up, who shall be awarded the associated Runner Up Prize(s) subject to KYC checks being completed.
If any Winner or Runner(s) Up cannot be contacted by the Promoter within 21 (twenty-one) days of being notified of their status as the Winner by e-mail and/or telephone provided in the contact details submitted in their Entry, the Promoter shall be entitled to award their Prize to the Entrant next Drawn, with the effect that the first Runner Up (as applicable) would become the Winner, the second Runner Up (as applicable) would become the first Runner Up, and so on. Any alternate Winner or Runner Up shall likewise comply with the above 21 (twenty-one) day contact requirement.
The Promoter shall use its best efforts to ensure and preserve the random nature of the Draw. At current via remotely using a True Random Number Generator. In the event that any mechanical defect occurs that relates to the draw (such as an incomplete number being drawn), the draw will be cancelled and re-run once the defect has been remedied, or, failing this, using an alternative random draw method. The result(s) of the Draw are final and the Promoter shall not enter into any correspondence in relation to the same.
Upon the request of the Promoter, the Winner, and where applicable, any Runner(s) Up will be required to forward personal identification, such as a passport, as well as a recent utility bill or other official document confirming their address, to the Promoter to prove their identity and age, that their Entry was made in accordance with these Terms, and that there is no lawful impediment (pursuant to any applicable nternational law) to the Winner or any Runner(s) Up being awarded any Prize in the relevant Competition. The Promoter may refuse delivery of the Prize to the Winner and any Runner(s) Up if the requested personal identification is not received. In the event that the Promoter reasonably believes that there may be a lawful impediment to awarding a Prize to a Winner or any Runner(s) Up, the Promoter may suspend making such award until the legal issue is resolved or if, in the reasonable opinion of the Promoter such issue cannot be resolved, to award that Prize to someone else without any dispute whatsoever.
In the event that the Winner or Runner Up wins a vehicle, unless the Promoter elects at its sole discretion to deliver the vehicle, the Winner or Runner Up will be required to travel to the Promoter’s offices or a mutually agreed location to collect the Prize. For winners outside transport will be the responsibility of the Winner or Runner Up and will be given to the Winner and no representatives under any circumstance.
The Promoter is entitled to refuse delivery of a Prize to a P.O. box or any other location that may be used to conceal the identity of a Winner, in order to ensure that a Prize is not delivered to a fraudulent Winner.
In cases where the Promoter reasonably suspects fraud has occurred, and/or an individual has taken steps to gain an unfair and unintended advantage over other Entrants in any Competition, the Promoter is entitled to refuse delivery of any Prizes that the individual under suspicion may have won. The Promoter is entitled to use any legitimate Competition wins to set off an amount owing to it from an individual, howsoever that liability arises.
In cases where the Prize is an experience, which should be taken to include, for example, domestic and international holidays, day-trips and one-off events or occasions, the Winner of the Prize or any Runner(s) Up will be contacted by either the Promoter or a Ticketsza Partner to arrange delivery of the experience. If the Winner or Runner Up fails to confirm necessary details (e.g. the people who will be attending the experience, the desired date of the experience, etc.) within 14 days from the point of being contacted, then it is acknowledged that, on occasion, certain elements of the Prize may not be available, in which case the Promoter and the Winner/Runner Up will arrange a mutually agreeable substitute experience up to the same value as the original Prize. Where booking with a third-party provider, the Winner or Runner Up must get in contact with the Promoter before booking to confirm all items of the experience (e.g. flights, travel dates, number of people) so that the Promoter can ensure full delivery of the Prize on the desired dates, as often these items are booked with different providers and require co-ordination. In instances where the Winner or Runner up fails to confirm the details with the Promoter before booking the experience and complications arise, the Promoter will substitute up to the total value of the original Prize where possible, but will have no further liability to the Winner or Runner Up.
The Promoter does not in any way guarantee or give any warranties as to the value of the Prize, its condition, history or any other matters associated with the Prize.
In that the event that the Promoter sends the Winner or any Runner(s) Up a Prize that is greater than the value of the Prize advertised in the Competition and noted in the description, then the Winner or Runner Up, upon the request of the Promoter, must return the excess value that was sent in error. For example, if the Entrant has won a €100 Prize, and the Promoter sends the Entrant € 1000 in error, then the Entrant must return € 900 to the Promoter.
The Promoter reserves the right to remove a Competition from the Website or App at any time, and in the rare event that this occurs, will refund all the Entries (relative to the value of the used stamps) and/or Telephone Entry to that Competition to the Registered User in the form of Site Credit.
Charity
Registered Users have the option to select to support one of the promoter’s Partnered Charitie, alongside Ticketsza who intends to donate all profits to. If for any reason the donation is deemed to be a taxable supply, then any payments to charities or their trading subsidiary will be handled directly with the charity organisation.
Announcement of Winners and any Runner(s) Up
The Promoter has the right, with the winner’s consent, to announce and publish any of the information pertaining to any Competition’s Winner and Runner(s) Up on the Website and via email marketing campaigns, as well as on the Promoter’s associated social media pages/sites, of any social media platform. The Promoter may also ask the Winner and/or any Runner(s) Up to participate in further reasonable publicity requests.
Limitation of Liability
Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate any Entrant or accept any liability for any loss, damage, personal injury or death or anything else whatsoever occurring as a result of submitting an Entry in relation to the use and enjoyment of a Prize by the Winner or Runner(s) Up gained through any Competition.
The liability of the Promoter to each Entrant is limited to the aggregate value of the Entry Fees paid by that Entrant and will the winner will be required to provide proof of payment.
The Promoter accepts no liability for errors or omissions contained within the description of any Prize awarded as part of any of the Competitions on the Website, or the Prize Value, or any other description or specification or any other part of the Website. It is the responsibility of each Entrant (and in particular the Winner and any Runner(s) Up) to satisfy him/herself as to the accuracy of any such details and/or any content of the Website.
The Promoter accepts no liability for errors or omissions caused by human error or technical faults within the Promoter’s technological infrastructure. This limitation of liability applies in situations such as where errors or faults lead to the system or the Promoter’s staff wrongly paying out or promising to pay out Prizes or cash alternatives to Registered Users, Registered Users winning prizes in a reasonably unintended manner, the system drawing a Competition twice, Treasure Hunt, a raffle or having the ticket selector available for use, and so on. In such situations, no prizes shall be paid out and, subject to a full refund issued to the Registered User or Site Credit or coupon, the Promoter shall have no further liability for any reason. Confirmation emails and other communications from the Promoter do not constitute acceptance of any transaction on the Promoter’s Website.
The Promoter accepts no liability for non-receipt or issues with receipt of a Prize due to errors in information provided by the Winner or Runner Up, such as incorrect bank account details or a wrong delivery address, lack of providing proof of purchase and any other reason whatsoever.
General
The Promoter shall not be a trustee of any Entry Fees received, unless it is subject to a specific contractual agreement with a Ticketsza Partner or Charity to act as such.
The Promoter reserves the right to suspend or cancel any Competition at any time, either before or after Entries have been received. In cases where a human or a technical error has resulted in participants being awarded one or more Prizes in an unfair manner or participants being disadvantaged, the Promoter reserves the right to cancel the Competition, not award any Prizes for that Competition, and not refund Entry Fees paid directly to the Entrant. This applies even if the Prizes have already been won, as each participant must have the same chance of winning per ticket in every Competition. If a Competition is cancelled due to the Promoter’s actions and specifically not those of the Ticketsza Partner or any other entity associated with the Competition, the Promoter will return the Entry Fees paid by each Entrant to them as Site Credit or coupon, and return the relevant Entry Fee as Site Credit or coupon (relative to the value of the ticket price in the Competition). Where all the Entry Fees have been returned, the Promoter shall have no further liability to the Entrant or to any other person.
Without prejudice to the operation, the Promoter reserves the right to cancel any Competition in the event that an order is made or a resolution is passed for the winding up of the Promoter, or an order is made for the appointment of an administrator to manage the affairs of the Promoter, or circumstances arise which entitle a court or creditor to appoint a receiver or manager or which entitle a court to make a winding up order, or the Promoter takes or suffers any analogous action in consequence of debt or an application to court for protection from its creditors is made by the Promoter.
The Promoter may occasionally run promotions where customers will receive benefits, such as but not limited credit, additional tickets or discounts or coupon. Unless otherwise stated, such benefits are to be availed of no more than once per Registered User, and the Promoter reserves the right to not provide any stated benefit if the Promoter, at their sole discretion, believes the promotion is being availed of beyond the intended limit.
The Promoter reserves the right to make reasonable amendments to these Terms at any time, with immediate effect upon publishing such amendments on the Website. Any such amendments shall not prejudice any Entries received prior to the time of such changes.
These Terms shall not create or be construed as creating any form of contract, joint venture or other agreement between any Entrant and the Promoter.
All Competitions that the Promoter promotes, their administration and all associated activities shall be governed by law, and all parties submit to the exclusive jurisdiction.
Definitions
Note that throughout the Terms, plural forms of the capitalised terms are used, and have the same meaning as given below.
Account: means the Registered User’s Ticketsza account.
Charity/Charities: means the charities or charitable causes that may be specified by a Ticketsza Partner or the Promoter for a particular Competition.
Charitable Donation: means the percentage of the total Ticketsza Ticket sales for a Competition that will be paid to the Charity or Charities specified by the Ticketsza Partner.
Closing Date: means the date on which a Competition closes.
Competition: means any free draw operated by the Promoter on its Website to which these Terms apply, wherein the Entrants submit Entries via the Website for a chance to win Prize(s).
Draw: means the random selection of an Entry from the class of total entries, that occurs on the relevant Competition’s Draw Date to determine the Winner and, where applicable, any Runner(s) Up.
Draw Date: means the date at which the Draw takes place, which will be the earlier of the Closing Date of the relevant Competition, or the point that the Competition is sold out.
Entrant: means any natural person (not including a limited company, partnership or limited liability partnership) who validly submits an Entry to a Competition, in accordance with these Terms.
Entry: means a validly submitted and completed entry by the Entrant through the Website in order to gain an opportunity to win a Prize.
Entry Fee: means the entry fee payable as a condition of submitting a valid Entry. The fee will be stated clearly for each Competition, and may vary between Competitions.
Flash Competition: means a competition for a Prize that has a duration of 48 hours or less, and can be entered either.
Membership Form: means the form required to be completed in order for a Visitor to become a Registered User.
Partnered Charity: means one of the charities that can be selected to be sponsored by Registered Users, to receive donations.
Postal Entry: means a validly composed and posted postcard or letter, in accordance with these Terms, that is received by the Promoter.
Prize: refers to the good or service so specified in each Competition that a Winner or Runner Up of that Competition may receive. The Prize to be awarded to the Winner and/or Runner(s) Up cannot be substituted for any Prize of equivalent value, such as a cash prize, solely due to a request of the Winner and/or Runner(s) Up. The Promoter reserves the right to offer a cash alternative to the Prize specified in the Competition, and to offer a Prize of equal or greater value if for some reason the Prize is no longer available due to circumstances outside the Entrant’s control.
Prize Value: means the description of the value of a Prize of a Competition.
Product: means a good or service owned by a Ticketsza Partner.
Promoter: means Ticketsza.
Ticketsza Partner: refers to a company or private individual that enters into an agreement with the Promoter to provide one or more Products.
Ticketsza Tickets: means the virtual tickets that Registered Users purchase in order to enter into a Competition.
Registered User: means a Visitor that has filled out a Membership Form. Registered Users are eligible to make Entries to any Competition, insofar as they are eligible to do so due to the nature of the Competition itself.
Runner(s) Up: means the Entrant(s) selected second, third, fourth, and so on as required by the Draw on the Draw Date.
Runner Up Prize(s): means the Prize that a Runner Up will receive, as may be specified in a Competition.
Site Credit: means a store of credit or discount or coupon that can be applied to reduce a Registered User’s checkout balance.
Terms: means these terms and conditions.
Treasure Hunt Raffle: means a raffle where a number of instant win prizes are available. Where the ticket number listed against an instant win prize in the raffle description corresponds to an Entrant’s ticket number, the relevant instant win prize shall be transferred to the ticket holder. Instant win prizes shall not be transferred to a ticket holder for any other reason other than direct correspondence with the ticket number the Entrant has acquired. The ticket selector is disabled for this type of raffle, and customers buy randomly allocated tickets for their chance to win.
Random Number Generator: means the software built to generate a random number.
Visitor: means any unique visitor that is a natural person (not including a limited company, partnership or limited liability partnership) to the Ticketsza Website).
Website: means https://ticketsza.com and all sub-domains attached to this domain.
Winner: means the Entrant first selected by the Draw on the Draw Date, and in accordance with these Terms.
Privacy and Cookies Policy
Welcome to Ticketsza’s privacy and cookies policy.
This Privacy and Cookies Policy (the “Policy”) applies to the website https://ticketsza.com (the “Website”).
Ticketsza recognises the importance of honest and responsible use of your personal information, and we are committed to protecting and respecting your privacy. This Policy explains how Ticketsza collects, uses and discloses personal information about you when you visit the Website, and when you contact Ticketsza, whether by e-mail, post, fax or telephone using the contact options on the Website. The information you provide to us through the Website will initially be collected by Ticketsza, but may then be shared with other companies to the extent that it is necessary to do so for Ticketsza to operate effectively.
It is important to Ticketsza that you feel completely comfortable in visiting and using us.
Our website uses information which may involve the use of cookies and Web beacons. Please see the “Cookies” section below for more information.
This website is not intended for children and we do not knowingly collect data relating to children.
DATA PROTECTION
For the purposes of the Data Protection Act 2018 (the “Act”) and the General Data Protection Regulation 2016/679 (the “GDPR”), the data controller is Ticketsza.
We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.
CONTACT DETAILS
If you have any questions about this privacy policy or our privacy practices, please contact [email protected]
CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES
We keep our privacy policy under regular review. This version was last updated in 2023.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the policy of every website you visit.
LEGAL BASIS FOR THE USE OF PERSONAL DATA
The legal basis on which Ticketsza relies to process your personal information includes:
On some occasions, Ticketsza processes your data with your consent.
On other occasions, Ticketsza processes your data when we need to do this to fulfil a contract with you (for example, if you win a prize in a competition that Ticketsza promoted or where we are required to do this by law, e.g. to comply with record keeping obligations).
Ticketsza also processes your data when it is in Ticketsza’s legitimate interests to do this, and when these interests are not overridden by your data protection rights (including, for example, when Ticketsza shares data with our affiliates).
In most cases, the information that Ticketsza processes about you is required to deal with your request or registration, or is required by law, or is necessary for the exercise of Ticketsza’s legitimate business interests and needs, in which case special care is taken to safeguard your rights and to ensure any such use is proportionate.
Ticketsza may also convert personal information into anonymous data and use it (normally on an aggregated statistical basis) for research and analysis to improve Ticketsza’s performance.
PERSONAL INFORMATION TICKETSZA COLLECTS FROM YOU
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
If you want to contact Ticketsza or to use certain facilities we provide on the Website, you will need to provide us with some additional personal information so that we can liaise with you and deal with your request, query or application. If you do choose to provide Ticketsza with your personal information, Ticketsza will collect that information for our own use and for the purposes described in this Policy.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
Contact Data includes billing address, delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username and password, purchases or orders made by you, preferences, feedback and survey responses.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
This information will be collected primarily from you as information voluntarily provided to us, but we may also collect it where lawful to do so from (and combine it with information from) public sources, third party service providers, individuals whom you have indicated have agreed for you to provide their personal information, government, tax or law enforcement agencies, and other third parties. We may also collect personal information about you from your use of other company services.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
USES MADE OF YOUR PERSONAL INFORMATION
Ticketsza may use information about you for purposes described in this Policy or disclosed to you on our Website or with our services. For example, we may use information about you for the following purposes, all of which we believe to be in our legitimate business interests:
to operate competitions promoted on the Website;
to respond to and/or deal with any request or enquiry you may raise;
to improve our products and services and to ensure that content on the Website is presented in the most effective manner for you and for your device;
to administer the Website;
for internal record keeping;
to contact you (directly, either by Ticketsza or through a relevant partner or agent) by e-mail or phone for the above reasons;
subject to your consent where required under applicable laws, to carry out direct marketing, targeting through paid marketing, and/or e-mail marketing that you have requested;
to perform any contract Ticketsza has with you; for compliance with legal, regulatory and other good governance obligations; and
subject to your consent when entering a charity prize draw or raffle, to share your personal data via secure transfer to any specified third party organisations.
DISCLOSURE OF YOUR PERSONAL INFORMATION
Your personal information will be made available for the purposes mentioned above (or as otherwise notified to you from time to time), on a ‘need-to-know’ basis and only to responsible management, human resources, accounting, legal, audit, compliance, information technology and other Ticketsza staff who properly need to know these details for their functions within Ticketsza. Please note that certain individuals who will see your personal information may not be based at Ticketsza or in your country of residence (please see below).
We may share personal information within Ticketsza as needed for reasonable management, analysis, planning and decision making, including in relation to taking decisions regarding the expansion and promotion of our service offering and for use by Ticketsza for the other purposes described in this Policy.
Your personal information may also be made available to third parties (within or outside Ticketsza) providing relevant services under contract to Ticketsza (see below for further details), such as credit and debit card processors, auditors and compliance managers, provider or call centres and IT hosting and IT maintenance providers. These companies may use information about you to perform their functions on our behalf. Subject to your consent when entering a charity prize draw or raffle, Ticketsza may also share your personal data via secure transfer to any specified third party organisations. Those organisations will process that data for their own respective purposes, and will become the controller of that personal data. Ticketsza has put in place various security and data privacy measures, inclusive in scope of such third parties, in order to protect personal information and shall seek to comply with applicable legal requirements.
We may disclose specific information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law and for tax or other purposes. Personal information may also be released to external parties in response to legal process, and when required to comply with laws, or to enforce our agreements, corporate policies, and terms of use, or to protect the rights, property or safety of Ticketsza, our employees, agents, customers, and others, as well as to parties to whom you authorise Ticketsza to release your personal information.
We will not sell your personal information to any third party other than as part of any restructuring of Ticketsza or sale of the business.